Shipping Policy

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Where we ship

We currently ship to [list countries or regions]. This section is placeholder text—update it to match your fulfilment capabilities and carrier coverage.

Processing time

Orders are typically processed within [1–2] business days (excluding weekends and public holidays). During peak periods, processing may take longer; we will communicate delays where possible.

Delivery methods and timeframes

Timeframes are estimates only and not guaranteed. Delays may occur due to weather, customs, carrier volume, or other factors outside our control.

Shipping costs

Shipping charges are calculated at checkout based on destination, weight, and service level. We may offer free shipping over [threshold] where stated on the site.

Customs, duties, and taxes

For international orders, import duties, taxes, and brokerage fees may be charged by local authorities and are the responsibility of the recipient unless we explicitly state otherwise.

Tracking

When your order ships, you will receive a confirmation email with tracking information where available. Allow up to 24 hours for tracking to update.

Address errors and undeliverable parcels

Please verify your shipping address before placing an order. We are not responsible for delays or losses caused by incorrect addresses. Undeliverable returns may incur additional shipping fees to resend.

Contact

Shipping questions: [support email]